A bill becoming disputed occurs when you have a reason not to pay the invoice. You could be waiting or asking for a credit note from your provider or the invoice is under discussion with your provider. This happens many times in companies you could believe you've been charged unfairly. Until the issue is cleared up the invoice goes into dispute, you do not pay the invoice.
To show Sage Line 50 the invoice is disputed you will need to open your companys date. You must input the invoice into Sage Line 50 the same as ordinary. You can dispute any invoice whether or not it is batched or part if a purchase order.
You may then have to navigate your way to the Providers list, at the top area of the screen you will see a red flag with dispute written underneath. You'll then receive a pop up in the A/C section enter the provider who has sent you the invoice you would like to dispute. When your supplier is selected a catalogue of all remaining bills with this provider will show in the box below.
Decide on the important invoice. Then click dispute at the bottom of the page. You will then be asked to give a reason for dispute, you can leave this as no reason nevertheless it is a good idea to give a reason if you have more than one person paying your suppliers as the invoice may get paid accidentally. You will then see the invoice is marked with a D, when you go into that providers activity the outstanding amount will still be shown but with a D marked next to it, telling you not to pay the invoice.
You're able to cancel the dispute at any time by going into the provider page and onto the disputed flag again. Decide on the same provider account as before and you will see the invoice is still marked with a D, select that invoice and then press dispute at the base of the screen to cancel the dispute.
To show Sage Line 50 the invoice is disputed you will need to open your companys date. You must input the invoice into Sage Line 50 the same as ordinary. You can dispute any invoice whether or not it is batched or part if a purchase order.
You may then have to navigate your way to the Providers list, at the top area of the screen you will see a red flag with dispute written underneath. You'll then receive a pop up in the A/C section enter the provider who has sent you the invoice you would like to dispute. When your supplier is selected a catalogue of all remaining bills with this provider will show in the box below.
Decide on the important invoice. Then click dispute at the bottom of the page. You will then be asked to give a reason for dispute, you can leave this as no reason nevertheless it is a good idea to give a reason if you have more than one person paying your suppliers as the invoice may get paid accidentally. You will then see the invoice is marked with a D, when you go into that providers activity the outstanding amount will still be shown but with a D marked next to it, telling you not to pay the invoice.
You're able to cancel the dispute at any time by going into the provider page and onto the disputed flag again. Decide on the same provider account as before and you will see the invoice is still marked with a D, select that invoice and then press dispute at the base of the screen to cancel the dispute.
About the Author:
Lois Park has recently joined the team at Prosyn and is assisting with internal small enterprise IT Support setups. This Sage Line 50 task was one of her first projects. At Prosyn we focus on our internal systems as much as we do when providing Business IT Support to our customers.
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