According To Gail Persichilli, Software Trainer: When it comes to implementing legal software and legal technology into law practices in 2012, technical training and effective communication are still the most impactful drivers of success.
Gail Persichilli, fresh City Representative of the International Legal Technology Association or ILTA for Philadelphia, is a wiz at helping the legal practice navigate and cope with the growing technical dependance from small law firms to enormous legal firms including the top-notch law practices; she describes a growing industry which guarantees to either leave law practices struggling in its wake or set them sailing. As an advocate of automating and streamlining workflows in the areas of law practice management, Gail has got a passion and excitement for partaking in projects integrating legal software and information technology capacities into legal practices. These capabilities are enabling her clients to realise bigger success thru increased efficiency and profitability. As a incentive and integrator, Gail credits a great part of the success of her projects to a "listening ear", cooperation, and her solid relationships with sellers.
During an interview this December, I asked Gail if she could outline her most rewarding work as a legal software coach. Without delay she referenced her experience as a Software Licensing and Project Integration Consultant with an outstanding Philadelphia Law Firm, and her leadership in rolling out BigHand speech to text software, a project that has been previously recognized in online case reviews and articles. Other speech to text software products serving the requirements of legal practices are Dragon Naturally Speaking by Nuance, which 90% of legal professionals reported using in a 2011 ABA Legal Technology Survey Report. Also legal practices are using Siri for the iPhone 4s.
Both due to its disruptive nature technically and the instantaneous value it offered to the legal professional, BigHand revolutionised the way this firm did business. In Gail's own words, BigHand led straight to huge acknowledgment among legal professionals who previously used dictation during the process of their legal practice. However it had gained the widest and quickest approval among legal professionals who were not dictating frequently and had accepted the smart phone as a potential tool for supporting business apps. The results were lurching as the firm experienced a fast turnaround in its investment, saving thousands of greenbacks about straight away by simply implementing speech to text software within its practice. Similarly, BigHand reps. went above and beyond their commitment to customer service, making certain a superior quality implementation at a lower price and faster "time to market". Gail's relationship with the professionals at BigHand gained synergy as the effective communication between buyer and vendor gained momentum. As a result the positive impression left by both enterprises is something to work towards.
When questioned what other directions in technology she could foresee accelerating efficiencies in the practice of law, Gail replied that the flexibility, portability, and simplicity of use of the iPad would continue to make headway and radically change the business of running a practice. Years back the idea among counsels of having the facility to possess the technology to elegantly, easily, and expediently get access to, manipulate, and implement files of the multi-media type, was funny. According to Gail, legal professionals are already reaping the benefits of law practice management software designed for the iPad, and promise to provide legal professionals with greater efficiencies than would a Citrix environment.
About the Author:
Authored by Mike Ziyadeh is the Industry Director - Legal & Law Enforcement for UsersUnite. Mike writes a blog on issues and news related to the legal software industry. If you have a subject that you want to see Mike write about please send him an e-mail with the details at mike.ziyadeh@usersunite.com.
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